Account Verification
Complete identity and residence verification before funding or trading. Prepare the records below so names, addresses, and ownership details agree across your application.
Individual Accounts
Section titled “Individual Accounts”| Requirement | Documents or Details |
|---|---|
| Identity | Full legal name, date of birth, and an unexpired passport, national identity card, or accepted driving licence |
| Residence | Residential address and a document issued within the last three months |
| Address evidence | Bank or card statement, utility bill, payroll document, insurance statement, tax document, or residence certificate showing your name and address |
| Photo or liveness check | Complete the requested secure check; for a handwritten-note photo, use the specified wording and current date |
Upload full-color, readable images with all four document edges visible. Keep the issuer, date, and address visible on residence evidence. Cropped, blurred, watermarked, altered, or expired documents can be rejected.
Business Accounts
Section titled “Business Accounts”Prepare registration records, registered and operating addresses, an ownership chart, and authorization for the person applying. Identify directors, beneficial owners, and authorized operators; personal verification may be required for each person under review.
For a company owned through other entities, include intermediate-company records so the ownership chain reaches the beneficial owners.
Source of Funds
Section titled “Source of Funds”| Source | Useful Evidence |
|---|---|
| Employment income | Salary records and bank statements showing receipt |
| Business income | Business accounts, invoices or contracts, and related receipts |
| Asset sale or investment | Sale or investment records and the corresponding proceeds |
| Digital assets | Exchange records or transaction history showing acquisition and transfers |
Use evidence that connects the stated source to the funds you intend to deposit. Submit personal records through the requested secure channel.
Correct an Application
Section titled “Correct an Application”Common issues are mismatched names or addresses, expired documents, unreadable images, and gaps in an ownership chain. Correct the identified item and retain the existing application or support reference. Wait for approval before funding.
For an alternative address document or an application question, Contact Us. Keep identity documents out of an initial support email.
Trade8 excludes Cuba, Iran, North Korea, Syria, and the United States, alongside other restrictions described in Eligibility. The KYC & AML Policy explains the review and record requirements.